Site icon AndyKnillArt

Learning, learning, l…….

I received an email today from a customer wanting to buy some of my Christmas cards, great I thought they can use the online shop. Except it wouldn’t let them enter a shipping address.

First action was to offer them an alternative way to order so that I could have a look at the website. This afternoon I found the error…

Two fulfilment options …

By switching back and forth between the shop and the set up I found that I could only have one fulfilment option is how to collect their item. The options between shipping, pickup and local delivery. So I have now learnt that I can only include one choice.

Shipping chosen means …
Shop asks for shipping details

Phew says I. Doing art as more than just a hobby has made me learn so many new skills. I am grateful to my potential customer so if they still order from me they will be getting free p and p and the November 10% discount.

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